#NICFall17 Conference Highlights

Patient care is changing – and technology must, too: 2 Cerner leaders weigh in on IT’s role in population health management

Health systems are not the only stakeholder to place heightened emphasis on population health management to lower costs and improve outcomes amid the shift to value-based care. Technology suppliers, even patients, are amongst several others with a vested interest.

Ask Alex: When Should I Ask for a Home Visit?

Every month, Sherpa Co-founder Alex Fisher answers your questions about senior housing sales based on her experiences as a successful leasing counselor, sales director, and community owner. Read more about Ask Alex in  To submit a question, email AskAlex@sherpacrm.com   Dear Ask Alex, Recently, you addressed the question of " Sterling Estates Team how to ask for a home visit " and provided some practical examples.

How New Federal Regulations Affect EHR Vendors, Health IT Innovation

The shift to a value-based care system is well underway as Year 3 of the Quality Payment Program (QPP) approaches, and providers will need assistance from regulators and EHR vendors to fulfill reporting requirements without increased administrative burden. CMS released the 2019 QPP proposed rule mid-July.

Ep. 87: Salesforce’s Dr. Josh Newman on the Benefits of CRM in Health Care

CRM began as simple contact management and sales force automation - an application for sales people to follow their contacts and manage their sales process. But as the business of selling shifted to creating happy, successful customers, companies needed more than just a sales tool.

Ep. 83: Nolan Garrett on Incident Response Planning for Health Care Organizations

Incident response planning helps health care organizations prepare for security and compliance incidents, including the occurrence of external attacks. A well-maintained and properly executed plan has the ability to provide enormous cost reduction for an organization, but this requires considerable research, development and testing.