Ep. 87: Salesforce’s Dr. Josh Newman on the Benefits of CRM in Health Care

Ep. 87: Salesforce’s Dr. Josh Newman on the Benefits of CRM in Health Care

CRM began as simple contact management and sales force automation – an application for sales people to follow their contacts and manage their sales process. But as the business of selling shifted to creating happy, successful customers, companies needed more than just a sales tool.

Vote:
0