Several weeks ago while at the LeadingAge Conference in Indianapolis, I got a chance to sit down with Bob Kramer, the CEO of NIC, to talk very specifically about the middle income senior living challenge and opportunity.
Activities staff will gain the knowledge they need to obtain leadership, employee, and resident buy-in. No matter the clinical condition or cognitive limitation, this book offers activities that suit each individual's needs.
We recently attended The Erickson School's 5th Annual Memory Care Summit in Orlando, Florida. The Coronado Springs Resort at Disney World proved to be a symbolic venue represented by engaged staff who reminded us in real-time what the ideal customer experience feels like.
Maybe once or twice a year I will get a very out of the blue call from an analyst or researcher who works for a multi-billion dollar investment fund that is either looking at investing in the senior living sector or has already invested.