What healthcare can learn from retail’s direct-to-consumer disruption

What healthcare can learn from retail’s direct-to-consumer disruption: In recent years, the decades-old behemoths of the retail industry have seen sales numbers and customer bases dwindle as startups have exploited their predecessors’ reluctance to change – a cautionary tale for the similarly slow-moving healthcare industry.

In recent years, the decades-old behemoths of the retail industry have seen sales numbers and customer bases dwindle as startups have exploited their predecessors’ reluctance to change – a cautionary tale for the similarly slow-moving healthcare industry.